Developing your Executive Skills

A practical guide for first-line managers, supervisors and team leaders

Course Summary
The successful team leader needs to be flexible and inspiring while their team need to have confidence in themselves as well as in their leader in order for the team to reach their full potential. This workshop style course introduces general supervisory skills, with particular emphasis on the human relations aspects of the supervisor’s job and the interpersonal skills required, enabling you to manage the performance of your team more effectively. During the course you will have an opportunity to compare your self-assessment with a summary of the feedback from others, enabling you to raise your awareness and plan your future development. The feedback is confidential and anonymous, allowing you to be honest with yourself and gain maximum benefit from the exercise.

Who should attend?
First-line Managers, Supervisors, Foremen, Superintendents or those about to be promoted to any of these positions would benefit from attending this course.

By attending this course you will understand how to…

• Fulfil the role and responsibility of the first-line manager – set your objectives and agree your development needs
• Use your managerial authority to get the best results from your staff – know which style to adapt with different situations and team members
• Analyse and motivate each member of your team to optimise their performance
• Pre-empt potential problems - and deal with them before they affect the team as a whole
• Improve your communication skills – run briefing meetings in an informative and motivational manner
• Organise yourself and your team – be able to prioritise your workload to maximise your effectiveness
• Interview effectively – understand the need to plan your questions and use listening skills to ensure you select the right candidate.